Are all paintings at the website unique?
Yes, all paintings are unique and created by Magdalena Sevcik. Once the artworks sells, it is not available for purchase anymore. However you can always ask the artist for custom made painting that will suit your space the best - just use the contact form a write us what you wish.
How can I contact the artist?
Via our contact form.
How do I place the order? Do I need the account?
Via our shop. Click on your the painting you would like to buy and put it in your basket. You don't the account to do so, however it only takes a minute or two to set up one. It will enable you to check out faster, save delivery addresses, and make subsequent purchases without having to enter your details repeatedly. Please follow the on screen instructions to create an account.
I made a mistake in my order. What should I do?
Please use our contact form and we will get back to you.
What types of payment do you accept?
At the moment we only accept payments by a bank transfer.
Account details for payments in the Czech Republic:
Name of the account holder: Magdaléna Ševčíková
Bank code: 5500
Account number: 4041567001
Account details for international payments:
Name of the account holder: Magdalena Sevcikova
SWIFT (BIC): RZBCCZPP
If you are paying by a bank transfer you agree to make the payment within 48 hours of placing the order.
To which countries do you deliver?
Artist delivers to all EU countries. If you need the artwork to be delivered elsewhere, please use my contact form and I will get back to you personally.
How much is the postage?
Depends or the size of your order and the country of delivery.
Standard delivery postage (Czech republic & Slovakia)
- for S formats 99czk
- for M formats 139czk
- for L formats 189czk
- for S formats 500 czk
- for M formats 1500 czk
- for L formats 3000 czk
If I order several products - can I combine postage?
Yes, you can. However note that there can be a weight limit set by transport company. If it is necessary for us to divide your order into separate packages, we will contact you immediately about it and your combined postage sum.
How will be my paintings delivered?
Safely in a box. We pay extra attention to safe packaging. All our paintings are insured while being transportend and delivered only with relialable tranportation companies (GLS, TNT)
Can I return, replace, or exchange my order?
We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged within 14 days and we will refund you.
How long is the refund processing time?We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged within 14 days and we will refund you.
Ok, I have my painting and I'm happy with it. How will I take care of it?
All paintings are coated with a protective layer. In case you need to get rid of the dust, gently use wet cloth to remove it.