Are all paintings at the website unique?
Yes, all paintings are unique and created by Magdalena Sevcik. Once the artworks sells, it is not available for purchase anymore. However you can always ask the artist for custom made painting that will suit your space the best - just use the contact form a write us what you wish.
How can I contact the artist?
Via our contact form.
How do I place the order?
Via our shop. Click on the painting you would like to buy and put it in your basket.
I made a mistake in my order. What should I do?
Please use our contact form and we will get back to you.
What types of payment do you accept?
At the moment we only accept payments by a bank transfer via Stripe.
To which countries do you deliver?
Artist delivers to all EU countries. If you need the artwork to be delivered elsewhere (or your country is missing in the list), please use my contact form and I will get back to you personally.
How much is the postage?
Depends or the size of your order and the country of delivery.
Standard delivery postage (Czech republic)
- for S formats 99czk
- for M formats 139czk
- for L formats 189czk
- for S formats 1000 czk
- for M formats 2000 czk
- for L formats 4000 czk
If you wish to order more than 1 painting at once, please let me know via contact form and I will get back to you with the best possible solution.
If I order several products - can I combine postage?
Yes, you can. However note that there can be a weight limit set by transport company. If it is necessary for us to divide your order into separate packages, we will contact you immediately about it and your combined postage sum.
How will be my paintings delivered?
Safely in a box or tube. We pay extra attention to safe packaging. All our paintings are insured while being transportend and delivered only with relialable tranportation companies (GLS, TNT)
Big formats are being delivered in a tube. If you wish to have it deliver stretched on a frame, please use my contact form and I will get back to you.
Can I return, replace, or exchange my order?
We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged within 14 days and we will refund you.
How long is the refund processing time?We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged within 14 days and we will refund you.
Ok, I have my painting and I'm happy with it. How will I take care of it?
All paintings are coated with a protective layer. In case you need to get rid of the dust, gently use wet cloth to remove it. You will receive further info on how to take care of your painting together with your package.